James L McNicol, T/A Maidstone PC Repairs - 31 Plains Avenue, Maidstone, Kent, ME15 7AR

©2018 by Maidstone PC Repairs.

Remote IT Support

We are always happy to provide free initial consultations to our customers to ascertain your needs and to see if we can help. 

 

If your PC or laptop is experiencing minor software problems we may be able to talk you through the fix over the phone or via our instant messaging app.

 

For slightly more complex prolems we may be able to take remote control of your PC if you have a working Internet connection.

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Our prices for this service are:

  • Phone/Chat Support - £10

  • Phone/Chat and Remote Control - £25

Example Issues are:

  • Investigation into slow running

  • Simple malware scanning and removal

  • Software installation

  • Printing issues

Terms of Remote Support

  1. Payment is required before commencement of support.

  2. Payment is not refundable; however, should we need to attend site to fix your device the payment will be deducted from the final total.

  3. The payment covers the entire remote support session - if the internet or phone connection is lost we do not make an additional charge.