IT Support and Computer Repair Services
Based in Maidstone and operating throughout Kent, we offer on-site repairs and remote support. We only take equipment away if complex or lengthy repairs are required. See below for the typical services we offer.
Routine Services
Remote Support
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1-Hour Remote Support Session
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Ideal for dealing with minor issues
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Internet connection required
PC/Laptop Service and Repair
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Remove temporary files
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Optimise start-up
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Check HDD health and file fragmentation level
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Carry out anti-malware scan
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Check and perform all necessary updates
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Hardware replacement if necessary
New PC Setup
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Fully configure PC
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Install software as required
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Setup existing printer(s)
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Transfer data from old PC
Hard Disk Data Recovery (typical prices)
Simple Transfer - £60 + Media
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HDD fully functional with minimal errors
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Transfer to new PC or External USB Device
Advanced Recovery - £125 + Media*
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Recover data from partially damaged HDD with intact file system
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Typically the PC will power up but indicate the hard drive cannot be found or has serious errors
Forensic Recovery - £250 + Media*
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As above but file system damaged and HDD may show as unformatted
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Priority will be given to photos and videos
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Filenames may be lost but best efforts made to organise files by date
Mechanical HDD Damage - £550 - £1,500 + Media*
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Disk sent to external specialist recovery center
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Price is dependent on recovery urgency
Hardware Replacement / Upgrade
Laptop Components
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Screen, keyboard and touchpad replacement
General Components
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Memory upgrades
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Graphics cards
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Hard/Solid State Drives
*NEW* Custom Built PCs
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Designed for gaming or graphics intensive requirements
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Base spec includes 16GB RAM and 500GB M.2 SSD
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Click here for more information
Our typical turnaround time for devices removed for repair is 1 - 2 working days.
*Some or all data may be unrecoverable - unfortunately this will only be known after the process has been carried out