IT Support and Computer Repair Services

Based in Maidstone and operating throughout Kent, we offer on-site repairs and remote support. We only take equipment away if complex or lengthy repairs are required. See below for the typical services we offer.

Routine Services

Remote Support

1-Hour Remote Support Session
Ideal for dealing with minor issues
Internet connection required

PC/Laptop Service and Repair

Remove temporary files
Optimise start-up
Check HDD health and file fragmentation level
Carry out anti-malware scan
Check and perform all necessary updates
Hardware replacement if necessary

New PC Setup

Fully configure PC
Install software as required
Setup existing printer(s)
Transfer data from old PC

Hard Disk Data Recovery (typical prices)

Simple Transfer - £50 + Media

HDD fully functional with minimal errors
Transfer to new PC or External USB Device

Advanced Recovery - £125 + Media*

Recover data from partially damaged HDD with intact file system
Typically the PC will power up but indicate the hard drive cannot be found or has serious errors

Forensic Recovery - £250 + Media*

As above but file system damaged and HDD may show as unformatted
Priority will be given to photos and videos
Filenames may be lost but best efforts made to organise files by date

Mechanical HDD Damage - £550 - £1,500 + Media*

Disk sent to external specialist recovery center
Price is dependent on recovery urgency

Hardware Replacement / Upgrade

Laptop Components

Screen, keyboard and touchpad replacement

General Components

Memory upgrades
Graphics cards
Hard/Solid State Drives

Custom Built PCs

Designed for gaming or graphics intensive requirements
Base spec includes 16GB RAM and 500GB M.2 SSD
Click here for more information

We work on a fixed price labour basis for the more common problems and services so you know exactly how much you are going to pay. We divide these into the tiers below (prices exclude parts):

Tier 1 - £50

Basic service/repair
Non-touch laptop screen replacement
Laptop internal battery replacement
PC component installation excluding motherboard and CPU
Factory reset/clean Windows installation

Tier 2 - £100

Non-booting PC repair
Hard disk replacement
New PC Setup with Microsoft Account and OneDrive

Tier 3 - £150

Custom PC build
Motherboard replacement
PC Setup with basic data recovery/transfer

Our typical turnaround time for devices removed for repair is 1 - 2 working days.

*Some or all data may be unrecoverable - unfortunately this will only be known after the process has been carried out